Privacy Policy

1. Introduction

NovaVitality is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make inquiries about our products.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

2. Information We Collect

Personal Data

We may collect personal information that you voluntarily provide to us when you:

• Fill out contact forms
• Request information about our products
• Subscribe to our newsletter
• Place an order
• Contact us via email or phone

This information may include: name, email address, phone number, mailing address, and any other information you choose to provide.

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referring website addresses

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide customer service
• Process and fulfill orders
• Send you product information and educational content
• Improve our website and services
• Analyze usage trends and preferences
• Send marketing communications with your consent
• Comply with legal obligations
• Prevent fraudulent activities

4. Legal Basis for Processing (GDPR)

If you are from the European Economic Area, our legal basis for collecting and using your personal information depends on the data concerned and the context in which we collect it:

• You have given us permission to do so
• The processing is in our legitimate interests
• To comply with legal obligations
• To fulfill a contract with you

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website. Cookies are small data files stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

For more information about our use of cookies, please see our Cookie Policy.

6. Disclosure of Your Information

We may share your information in the following situations:

• Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, email delivery, and web hosting.
• Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities.
• Business Transfers: In connection with any merger, sale, or acquisition of all or a portion of our business.

We do not sell your personal information to third parties.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

8. Your Data Protection Rights

Depending on your location, you may have the following rights:

• Access: Request copies of your personal data
• Rectification: Request correction of inaccurate data
• Erasure: Request deletion of your data
• Restriction: Request restriction of processing
• Objection: Object to our processing of your data
• Data Portability: Request transfer of your data
• Withdraw Consent: Withdraw consent at any time

To exercise these rights, please contact us at [email protected]

9. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

10. International Data Transfers

Your information may be transferred to and maintained on servers located outside of your country where data protection laws may differ. By using our services, you consent to such transfers.

11. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal data, please contact us.

12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

13. Contact Us

If you have questions about this Privacy Policy, please contact us:

NovaVitality
Jánská 41, 602 00 Brno, Czechia
Email: [email protected]
Phone: +420 543 918 672